WHAT IS SHOPAKIRA.COM REWARDS PROGRAM?


ShopAKIRA.com Rewards program is a loyalty program rewarding our online customers. Points are earned through purchases made on shopAKIRA.com, which can be redeemed as online rewards once a certain threshold is met. You earn one point for every dollar spent excluding tax, shipping, and gift card purchases. Every 300 points accumulated then transfers into $15 rewards discount, which can then be applied toward your next qualifying purchase. The $15 rewards credit must be used in one single transaction. Your cart subtotal when redeeming your rewards must have a minimum of $15.



COMMON QUESTIONS


Where can I earn/redeem shopAKIRA.com Rewards points?

You can only earn and redeem shopAKIRA.com Rewards points on through our online store, www.shopAKIRA.com. In store purchases are excluded from this program. AKIRA brick-and- mortar stores offer a separate rewards program called AKIRA Exclusive. Points and rewards for shopAKIRA.com rewards and AKIRA Exclusive are separate and not interchangeable.

At what rate do I earn points on my purchases?

Rewards members earn 1 point per every $1 spent excluding dollars spent on tax, shipping, or gift card purchases.

How much does it cost?

It’s absolutely free to enroll.

Can I retroactively add points from previous purchases while I was not part of shopAKIRA.com Rewards?

No. You can only receive points from purchases made while enrolled in this program.

How do I enroll?

Log into your account or create one if you don’t have one yet. Go to your Account Dashboard, and you will find a link to shopAKIRA.com Rewards. Once on the Rewards dashboard, hit “Subscribe.” You are now enrolled.

How do I opt out or cancel?

Go to the Rewards dashboard where you originally subscribed and hit “Unsubscribe.”

Do points and rewards expire?

No, neither points nor rewards will expire.

How do I check my points balance?

You can find this information after logging in and navigating to your account dashboard under “Rewards.”

How many points do I need to earn my discount, and how to I redeem the discount?

Every 300 points will earn you a $15 discount on your next qualifying purchase. Once earned, you will be given the option to apply this reward at the cart page of our checkout. You must be logged in to redeem your rewards discount.

If I return any items that were purchased with a shopAKIRA.com Reward discount, do I get my rewards back?

No, once rewards discounts are redeemed they cannot be returned. Rewards points are deducted from returns as well. For example, if you purchased an item for $100 redeeming $15 in rewards discounts, you would only be refunded $85 if you were to return the item.

Is there a limit to the amount of points/rewards I can earn?

No, the sky is the limit.

Can I transfer my points to my friends and family?

No, points and rewards discounts are not transferrable.

Can I redeem rewards while applying a different discount or promotion at the same time?

No, you may only choose to redeem rewards OR apply a different promotion. These two promotions cannot be combined.



THE SHOPAKIRA.COM REWARDS PROGRAM TERMS AND CONDITIONS


These terms govern your membership in the SHOPAKIRA.COM REWARDS program. Please read these terms carefully. By enrolling in the SHOPAKIRA.COM REWARDS program, you agree to be bound by these terms, as well as the other rules, policies, and procedures of the SHOPAKIRA.COM REWARDS program. If you do not agree to any or all of these terms, do not enroll in the SHOPAKIRA.COM REWARDS program. If you disagree with any changes to these terms, please cancel your SHOPAKIRA.COM REWARDS program membership.



JOINING THE SHOPAKIRA.COM REWARDS PROGRAM


You can join the SHOPAKIRA.COM REWARDS program by visiting shopAKIRA.com/REWARDS and clicking “Sign Up” or by logging into your account and going to the shopAKIRA.com Rewards dashboard and clicking “Subscribe.” An active account on shopAKIRA.com is required to sign up for the Rewards program. AKIRA will not sell your information to 3rd party vendors.



EARNING POINTS


To earn points, you must have or create an account on shopAKIRA.com and must subscribe to shopAKIRA.com Rewards through your account dashboard. You must be logged into your shopAKIRA.com account while making a purchase in order to earn points for your purchase. You can earn points by shopping on shopAKIRA.com, and your points are earned based on the amount of your qualifying subtotal. Tax, shipping, and other fees do not apply toward your points. ShopAKIRA.com Rewards points cannot be earned or redeemed at physical AKIRA locations. Please ask your nearest store location about our in store loyalty program AKIRA Exclusive.

1 point is awarded for each qualifying pre-tax, pre-shipping dollar spent.

From time to time, AKIRA may change the rate of points awarded per dollar spent, or reward members with additional points for promotional purposes. AKIRA reserves the right to do so at any time.

Points you earn by shopping will be held in a "pending" status until the order has been shipped. The points will be active in your account and if they reach a threshold for rewards, you will be provided the option to apply your rewards amount onto your next qualifying order.

Certain purchases do not qualify for earning points. Gift card purchases are not eligible to earn points. Certain styles (including certain event tickets, tax exempt sales, and special items) may also be ineligible for earning points. AKIRA may revise these exclusions from time to time.

Purchases made at physical AKIRA locations are not eligible for shopAKIRA.com points.

If you return a purchase for a refund, the points originally earned for that purchase will be subtracted from your total points.

Only one membership account may be used in connection with a purchase. Points will only post to one account per person. AKIRA cannot transfer points between customer accounts.

Points are subject to change at any time at AKIRA's sole discretion. Points have no cash value and cannot be exchanged for cash or gift cards. Points are not transferable. Additional terms and conditions and restrictions may apply, without notice, at AKIRA's discretion.



TURNING POINTS INTO REWARDS


Points are automatically transferred into reward discounts, following the shipment period, after an account has reached the point threshold to earn rewards.

Reward discounts are based on a customer's total points earned following the shipment period. Reward discounts are redeemed in $15 increments, at a rate of $15 discount per 300 points.

Reward discounts, including redemption rates and value, are subject to change at any time at AKIRA's discretion.



REDEEMING REWARD DISCOUNTS


The reward discounts are treated as a discount at time of transaction. Simply apply the available rewards on the cart page. The reward value redeemed will be deducted from your account. Certain items may be excluded from reward redemption, including non-discountable styles and gift cards.

You must be logged into your account to earn and/or redeem rewards.

Other coupon codes or discounts cannot apply when you apply your rewards discount.

Your cart’s subtotal must have a minimum of $15 to apply your $15 discount.

Once a reward discount has been used, the discount portion of the sale is final. No reward discounts will be refunded back to a customer's account, at any time. If a customer makes a return or exchange on a purchase in which a reward discount has been applied, he/she will only receive a refund for the post-discount purchase and the value of the reward discount will be forfeited.

Reward discounts are subject to change at any time at AKIRA's sole discretion. Reward discounts have no cash value and cannot be exchanged for cash or gift cards. Reward discounts are not transferable. Additional terms and conditions and restrictions may apply, without notice, at AKIRA's discretion.



CONTACTING YOU


From time to time, AKIRA may contact you with information about the SHOPAKIRA.COM REWARDS Program and other offers and information that we think may interest you. By becoming a member of the SHOPAKIRA.COM REWARDS Program, you agree to receive advertising, marketing materials, and other communications from AKIRA and its related parties. AKIRA will not sell your information to any third parties. You may opt out from receiving marketing communications from AKIRA at any time. To do so, click on the unsubscribe link in the bottom of the email and complete the opt-out process or e-mail us at [email protected] If you opt-out of receiving all emails, you will still be eligible to participate in the SHOPAKIRA.COM REWARDS Program, however you will not receive SHOPAKIRA.COM REWARDS Program communications via email about offers and promotions within the SHOPAKIRA.COM REWARDS Program.



PRIVACY


Except as otherwise provided in these terms, AKIRA's Privacy Policy will apply to information you provide through the SHOPAKIRA.COM REWARDS Program. By enrolling and participating in the SHOPAKIRA.COM REWARDS Program, you agree to our Privacy Policy. To view our Privacy Policy, please visit our website and go to http://www.shopakira.com/pages/privacy.html.



CANCELLING YOUR ACCOUNT


You can cancel your SHOPAKIRA.COM REWARDS Program account at any time by going to your shopAKIRA.com Rewards dashboard and clicking “unsubscribe.” AKIRA reserves the right to terminate your SHOPAKIRA.COM REWARDS Program account, and void any points accumulated in such account(s), if you, at AKIRA's sole discretion, violate any of these terms or any applicable law, earn points by deception, forgery, or fraud, or commit any other abuse of the SHOPAKIRA.COM REWARDS Program. Once your account is cancelled or terminated, all of your points and rewards will be forfeited.



ADDITIONAL TERMS


AKIRA/shopAKIRA.com reserves the right, without limitation, to terminate, change, limit, modify, or cancel all or any part of the SHOPAKIRA.COM REWARDS Program terms, conditions, rules, regulations, benefits, or points at any time, with or without notice, even though such changes may affect the value of already issued points or other benefits.



ELIGIBILITY


You must be 18 years old or older and a U.S. resident to join the SHOPAKIRA.COM REWARDS program. By enrolling and participating in the SHOPAKIRA.COM REWARDS program, you represent that you meet these eligibility requirements.



DISCLAIMER AND LIMITATION OF LIABILITY


By participating in the SHOPAKIRA.COM REWARDS Program, you release Bijora, Inc. (dba AKIRA), and each of its respective affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, fees, and other expenses (including, without limitation, attorney's fees) arising from or relating to participation in the SHOPAKIRA.COM REWARDS Program or agreement to these terms.

THE SHOPAKIRA.COM REWARDS PROGRAM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AKIRA DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE SHOPAKIRA.COM REWARDS PROGRAM (INCLUDING THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND THOSE ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE). TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AKIRA WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE INDIRECT LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR IN CONNECTION WITH THE SHOPAKIRA.COM REWARDS PROGRAM, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.



VENUE AND CHOICE OF LAW


ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE TERMS OR THE RIGHTS AND OBLIGATIONS OF YOU OR AKIRA IN CONNECTION WITH THE SHOPAKIRA.COM REWARDS PROGRAM SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE STATE OF ILLINOIS WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OR CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. FOR THE PURPOSES OF ANY DISPUTES HEREUNDER, BY ENROLLING OR PARTICIPATING IN THE SHOPAKIRA.COM REWARDS PROGRAM, YOU AGREE THAT ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE SHOPAKIRA.COM REWARDS PROGRAM SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION OR REPRESENTATIVE ACTION AND YOU CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF THE APPROPRIATE STATE OR FEDERAL COURT SITUATED IN COOK COUNTY, ILLINOIS.



ARBITRATION


By enrolling and participating in the SHOPAKIRA.COM REWARDS Program, you agree: (i) that any and all disputes you may have with, or claims you may have against AKIRA relating to, arising out of, or connected in any way with (a) the SHOPAKIRA.COM REWARDS Program, and/or (b) the determination of the scope or applicability of this agreement to arbitrate, will be resolved exclusively by final and binding arbitration administered by JAMS and conducted before a sole arbitrator in accordance with the rules of JAMS; (ii) this arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1-16; (iii) the arbitration shall be held in Cook County, Illinois; (iv) the arbitrator's decision shall be controlled by these terms and any of the other agreements referenced herein that you may have entered into in connection with the SHOPAKIRA.COM REWARDS Program; (v) the arbitrator shall apply Illinois law consistent with the FAA and applicable statutes of limitations, and shall honor claims of privilege recognized at law; (vi) there shall be no authority for any claims to be arbitrated on a class or representative basis, arbitration can decide only your and/or AKIRA's individual claims; the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; (vii) the arbitrator shall not have the power to award punitive damages against you or AKIRA; and (viii) with the exception of subpart (vi) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the rules of JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (vi) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor AKIRA shall be entitled to arbitrate their dispute. For more information on JAMS and/or the rules of JAMS, visit their website at www.jamsadr.com.



MISCELLANEOUS


In all matters relating to the administration of the SHOPAKIRA.COM REWARDS Program, the decisions of AKIRA shall be final. AKIRA is not responsible for communication problems of any kind relating to the SHOPAKIRA.COM REWARDS Program. Under no circumstances will AKIRA be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond its reasonable control. Except as otherwise provided under heading Arbitration, if any provision of these terms is found to be unlawful, void, or unenforceable, then that provision will be deemed severable from these terms and will not affect the validity or enforceability of any remaining provisions. The failure of AKIRA to enforce any right or provision of these terms will not prevent AKIRA from enforcing such right or provision in the future. These terms cannot be modified or amended in any way except in a written document issued in accordance with law by a duly authorized representative of AKIRA. AKIRA may assign its rights and obligations under these terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.



PLEASE RETAIN A COPY OF THESE TERMS FOR YOUR RECORDS AND PLEASE CHECK THE AKIRA WEBSITE FREQUENTLY FOR ANY CHANGES TO THESE TERMS.