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Size Guide: Overview

Shopping online can be frustrating when it comes to finding the perfect fitting clothing piece or accessory. At shopAKIRA.com, accurate measurements and fit are important in order for our customer to find the perfect item.

The size charts are general guidelines for average measurements. Sizes will vary depending on designer, cut, style and fabrication. Most of our clothing will fit true to size unless otherwise noted. Our models are on average of 5'9 - 5'10 and wear a size small, size 2 - 4.

Please note that many of the AKIRA labeled dresses lean toward a body conscious fit.

If you are uncertain about a particular style, please contact our customer service team by phone at 1-866-477-2299 during regular hours M-F 9:00AM-6:00PM CST or by email at customerservice@shopakira.com.



Clothing Conversion Size Chart

ALPHA SIZE XS S M L
US 0 2-4 6 8-10
UK 4 6-8 10 12
EUROPE 34 36 38 40
AUSTRALIA 6 8 10 12
JAPAN XS S M L
Pant Size 24" 25"-26" 27"-28" 29"-30"

***Our tighter-fit AKIRA label dresses tend to run a bit small. Please refer to the below

Akira Label Dress Conversion Chart

ALPHA SIZE XS S M L
US 00 0-2 4-6 8
UK 2 4 6-8 10
EUROPE 32 34 36 38
AUSTRALIA 4 6 8 10
JAPAN XS S M L
Pant Size 24" 25"-26" 27"-28" 29"-30"

Size Guide: Shoes

Shoe size may vary from manufacturer to manufacturer. Fit is tested using size 8-8.5 shoe. Recommendations to order smaller or larger shoe will be visible on description (e.g., "runs narrow; order 1/2 size up.")

HOW TO MEASURE SHOE SIZE LENGTH: Place ruler on the ground, perpendicular to the wall, so the '0' is against the wall. In bare feet, step on the ruler, with the back of your heel against the wall. The measurement taken at the longest part of your foot determines your shoe size.

HOW TO MEASURE SHOE SIZE WIDTH: With the ruler in the same position, step with your bare foot onto the ruler - this time with the outside of your foot touching the wall. The measurement taken at the widest part of your foot determines your shoe width.

HOW TO MEASURE HEEL HEIGHT: We measure from a size 8-8.5 shoe and will vary slightly depending on the size you order. The heel is measured up the center back of the heel to where it meets the sole. All measurements are approximate and rounded down to the nearest quarter inch.


Standard Shoe Conversion Chart

US 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11
EU 36-37 37 37-38 38 38-39 39 39-40 40 40-41 41 41-42
UK 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9
JAPAN 23 23.5 24 24.5 25 25.5 26 26.5 27 27.5 28
AUS 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5
Inches 8.875" 9.0625" 9.25" 9.375" 9.5" 9.6875" 9.875" 10" 10.1875" 10.3125" 10.5"

Dr. Marten Women

US 5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11
EU 36 37 - 38 - 39/40 - 41 - 42 - 43/44
UK 3 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9

Hunter

US 5 6 7 8 9 10 11 12 13
EU 35 36 37 38 39 40 41 42 43
UK 2 3 4 5 6 7 8 9 10

Irregular Choice Women

US 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 11
EU 36 36.5 37 38 38.5 39 39.5 40 40.5 41 42
UK 3.5 - 4 5 5.5 6 - 6.5 7 7.5 8
JAPAN 22.5 - 23 23.5 - 24 - 25 - 26 26

Jeffrey Campbell

US 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
EU 35 36 36 37 37 38 38 39 39 40 40 41 41 42 42
UK 2 2.5 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9

Jessica Simpson

US 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11
EU 35 36 36 37 37 38 38 39 39 40 40 41 41

Melissa's Women

US 5 6 7 8 9 10
EU 35/36 37 38 39 40 41/42
UK 3 4 5 6 7 8

Online Return Policy

How long do I have to make a return?
If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of the order shipment date for a refund back to the original form of payment, less the shipping charge.

Do I have to pay the return shipping?
We offer free return shipping using our prepaid shipping labels on all continental U.S. orders that are postmarked within 15 days of the arrival date. Any item(s) sent back after 15 days that use our pre-paid shipping label will have $7.95 deducted from your refund. Because we cannot be responsible for packages mailed to us, if you decide not to use our pre-paid shipping label, we suggest that you use a trackable and insured mail service and obtain a receipt for all shipments.
We are unable to issue return shipping labels outside of the 50 U.S. States at this time. All international returns are responsible for return shipping.
Please return items in original condition (unworn, unwashed, unaltered)** with the tags attached. Items that do not meet these criteria will be not be accepted.
**AKIRA reserves the right to decline the return of your item(s) or assess a 15% re-stocking fee if the above terms have not been followed.

How do I get refunded if I paid with a gift card?
Purchases made with a gift certificate will be refunded to an online store credit.

How long does it take to get a refund?
Please allow up to 2 weeks from the time you mailed your order for the return to be processed. An email will be sent to you once the return or exchange has been processed.

How and where do I send my return?
Returns should be sent along with your Return Form to the address below:

AKIRA Return Department
200 N Fairfield Ave
Chicago, IL 60612
Please drop off your return package with the Return Shipping Label affixed to your nearest UPS drop location.
A separate packaging box should be used to ship shoes with the original box inside.
If you use the Return Shipping Label provided with your order after 15 days of receiving the package, a Return Shipping charge of $7.95 will be deducted from your refund (unless AKIRA was at fault for a misship or damage on the original purchase.)

Am I able to exchange my item(s)?
Shopakira.com does not accept exchanges.

Can I return or exchange "Final Sale" items?
Any merchandise marked or specified as "Final Sale" may not be returned or exchanged.
Earrings, cosmetics, swimwear, bodysuits, tights, gift certificates and event tickets are final sale merchandise and cannot be returned. There are no returns and exchanges on merchandise marked as final sale, this applies to both online and in-store purchases.

International Return Policy
Returns are accepted on full price merchandise that is shipped back within 15 days of its delivery date. In the case of a return, you will be refunded in U.S. dollars and your credit card company will exchange the currency.

AKIRA is not responsible for payment of customs, taxes and duties. For specific information regarding custom policies and fees please contact your local customs office.
At this time, AKIRA cannot provide return shipping labels for any orders outside of U.S. All shipping charges are non-refundable.

Need more help?
Please feel free to contact us any questions.

Email: CustomerService@ShopAKIRA.com Customer Service Phone#: 1-866-477-2299 International Phone#: 1+773-598-8710

Store Hours (Central Standard Time) Monday-Friday 9AM-6PM
Closed on major U.S. holidays